There is nothing like planning things out on paper to make it clear. While other people invent their corporate strategy or brainstorm new product ideas, I listen closely, write what they say, and draw quick, relevant pictures that add nuance and depth to the words. I use visual and information design skills to capture and organize what’s going on and make it visible to the room. The visual record helps the group stay focused and keep moving forward while I work with them to refine their ideas. And every time I do it, people come up afterward to tell me what a difference it made to see their work emerge on the paper in real time while they were talking and thinking.